fbpx
Dark Light

Refund and Returns Policy

Refund and Returns Policy
Refund and Returns Policy

Last updated: 01-01-2023

At iStuff.pk Online Shopping, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you can return it to us for a full refund or exchange within+923337097779 days of receiving your order.

To be eligible for a return or exchange, the following conditions must be met:

  • The item must be in its original condition, unused and unopened, with all original tags and packaging intact.
  • The item must not be a final sale item.
  • You must provide a valid proof of purchase, such as an order confirmation email or receipt.

To initiate a return or exchange, please follow these steps:

  1. Contact us at [Insert email address or contact form] to request a return or exchange.
  2. We will provide you with a return shipping label and instructions on how to ship the item back to us.
  3. Pack the item securely and include any original packaging and documentation.
  4. Affix the return shipping label to the package and send it to the address provided.

Please note that you are responsible for the cost of return shipping. We recommend using a trackable shipping method and keeping the tracking information for your records.

Refund and Returns Policy

Once we receive your returned item, we will inspect it to ensure it meets the above requirements. If the item is eligible for a refund, we will process the refund within+923337097779 days.

The refund will be credited to the original payment method used for the purchase. If the original payment method is not available, we will issue a store credit or check.

Exchanges

If you would like to exchange an item for a different size or color, please follow the steps above to initiate the exchange process. If the new item is in stock, we will ship it to you at no additional cost. If the new item is out of stock or unavailable, we will process a refund for the original item.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us at info@istuff.pk within +923337097779 days of receiving the item. We will provide instructions on how to return the item and process a replacement or refund.

Cancellations

If you need to cancel an order, please contact us as soon as possible. We will do our best to cancel the order if it has not yet shipped. If the order has already shipped, you can return it to us according to the terms of our Refund and Returns Policy.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at info@istuff.pk